SAP Knowledge Base Article - Public

2381477 - User's surname is repeated in user's name LMS


- In LMS user's record we can see that surname is repeated in user's name




Learning Management System (LMS)


- Issue has been caused by the following:

1. There is MI (middle initial) field in LMS that can be populated for user

2. For affected user, this has been originally populated with NULL ( no middle name record)

3. Later with connector run, this has been updated to MI = Ulicna

4. Once scheduled sf user connector runs it always updates this field with MI and therefore it results in Jana Ulicna Ulicna

5. However, in BizX MI field does not exist anymore as customer decided to remove it

6. But it still exists in LMS and scheduled connector always keeps its value as Ulicna



- The only way how this issue can be resolved is that this field will be removed from LMS,

- it can be done by manual nullifying of MI field by user connector for all affected users


- sf user connector changes user names, , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-CON , Connectors , Problem


SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SuccessFactors Learning 1508