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2381531 - Using Managed HANA OLAP Connection in Lumira Desktop/BI Launchpad gets hung


  • When using a managed HANA OLAP connection in Lumira Desktop/ BI Launchpad, it gets hung with the 3 dots circling:


  • In Lumira Desktop trace logs, error messages are shown as below:

Line 3106: |21227309972C42C38D0F82027DA69E06902|2016 10 19 13:06:15.865|-0700|Error|Information|>>|S| |TraceLog| 4716|  43|qtp1532800776-43| ||||||||||||||||||||||No HANA Connection exists.

Line 3107: |21227309972C42C38D0F82027DA69E06903|2016 10 19 13:06:15.869|-0700|Error|Information|>>|S| |TraceLog| 4716|  43|qtp1532800776-43| ||||||||||||||||||||||Call to service 'getHANACredentials' failed



  • Lumira Desktop 1.31.1
  • BI Platform 4.1/4.2
  • Lumira Server for BI Platform 1.31.1
  • HANA database


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP HANA 1.0, platform edition ; SAP Lumira 1.0, server version for the SAP BusinessObjects BI platform ; SAP Lumira, desktop edition 1.0


LS4BIP Admin Deploy Http JDBC Hanged , KBA , BI-LUM-SRV-DEP , Installation, Deployment , BI-LUM-SRV-BIP , SAP Lumira Server for BI Platform , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem

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