SAP Knowledge Base Article - Preview

2381539 - A Contact Created Using Quick Create While A Ticket Is Open Will Be Taken Over Into The Ticket Even If It Is For A Different Account

Symptom

 A Contact which gets created for any Account when using the quick create option while a Ticket is open will be taken over into the Ticket UI of the open Ticket.


Read more...

Product

SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1605 ; SAP Hybris Cloud for Customer add-ins 1611 ; SAP Hybris Cloud for Customer add-ins 1702 ; SAP Hybris Cloud for Customer add-ins 1711

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.