Symptom
- You would like to explore the IVR "Interactive Voice Response" capabilities but would like to have some sample files to play with
- This KBA contains some SAP Contact Center - IVR Samples
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Environment
SAP Contact Center
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, IVR Sample repository VXML Python Customizer FAQ KB Article How to, basic examples, QueueTransfer IVR, Custom IVR, Survey, BCM, SAP Contact Center 7.0 - IVR Samples , KBA , contact center ivr samples , bcm ivr , ivr examples , interactive voice response , ejemplos de ivr , CRM-CCI , Contact Center Infrastructure , Problem
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