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2381646 - Failed to schedule to SFTP destination when the SFTP server is located on a Suse Linux server.

Symptom

  • Failed to scheduling to SFTP destination when the SFTP server is located in a Suse Linux server
  • The following message can be confirmed in the History page by clicking Failed link:

    Object failed to run due to an error while processing on the Job Server.
  • Check the Adaptive Job Server trace log can find the following information:

    (destination_sftp.cpp:863) destination_sftp: exception caught during login to sftp server [XXXXXX] (userName[XXX], userAcct[]). Details: [The password authentication is not supported].


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Suse Enterprise 11 and higher

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

bi4.x, bi4.2, SFTP, Secure FTP, destination, schedule, dest, SSH, SSL, TLS, secure, sftp, secured, fingerprint, finger print, pub, publication, protocol, ssh1, ssh2, fail, error, crystalenterprise.sftp, FWM 02024, [CrystalEnterprise.Sftp]: [],  [Error in sftp handshake], SFTP Schedule, Web Intelligence, report, documents. , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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