SAP Knowledge Base Article - Preview

2381978 - Customer Support And Employee Support Scenario Restrictions

Symptom

Service Application Restrictions for Customer Support and Employee Support Scenarios.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Account, Customer Support, Employee Support, Customer Service, Scoped, Tickets, CTI , KBA , account , customer support , employee support , customerservicescoped , LOD-CRM-SRP , Service Request Processing , How To

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