SAP Knowledge Base Article - Public

2382570 - Unexpected Error Appears While Releasing Outbound Delivery Document


You are trying to release the outbound delivery document XYZ and received an unexpected error or system crash.

Reproducing the Issue

  1. Go to the Outbound Logistics work center.
  2. Go to the Outbound Deliveries view.
  3. Select the Outbound Delivery XYZ.
  4. Select Release.
  5. System crashes or unexpected error appears.


The unexpected error appears because the Ship-From site is no longer active. In the outbound delivery XYZ, the ship from location is ABC & this site is inactive & hence the inventory is not being determined at the goods issue location.


You have to Activate the Site/Location ID & then release the Outbound Delivery document.

  1. Go to the Supply Chain Design Master Data work center.
  2. Select the relevant Site/Location ID ABC.
  3. Select Edit & change status to Active.
  4. Select Save and Close.


KBA , AP-ODP-ODR , Outbound Delivery Request , How To


SAP Business ByDesign 1711