Symptom
You are trying to release the Outbound Delivery document XYZ and have received an unexpected error or system crash.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Outbound Logistics work center.
- Go to the Outbound Deliveries view.
- Select the Outbound Delivery XYZ.
- Select Release.
- The system crashes or an unexpected error appears.
Cause
The unexpected error appears because the Ship-From site is no longer active. In the Outbound Delivery XYZ, the Ship-From location is ABC.This site is inactive, and hence the inventory is not being determined at the goods issue location.
Resolution
You have to Activate the Site/Location ID & then release the Outbound Delivery document.
- Go to the Supply Chain Design Master Data work center.
- Select the relevant Site/Location ID ABC.
- Select Edit and change the status to Active.
- Select Save and Close.
Keywords
Outbound Delivery, Supply Chain Design, system crash , KBA , AP-ODP-ODR , Outbound Delivery Request , How To
Product
SAP Business ByDesign all versions