Symptom
- The "Max. Contact Search Time Range in Hours" has been defined to 2 months or longer
- The Start Time and End Time in the Online Monitoring "Contact View" is not working as you expect
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition all versions
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, date range, 2 months, Max Contact Search Time Range in Hours , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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