SAP Knowledge Base Article - Preview

2382719 - Online monitoring date range setting in Contact View is not working correctly

Symptom

  • The "Max. Contact Search Time Range in Hours" has been defined to 2 months or longer
  • The Start Time and End Time in the Online Monitoring "Contact View" is not working as you expect


Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, date range, 2 months, Max Contact Search Time Range in Hours , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.