Symptom
Add New Employee throws Wrapped Exception, Null Pointer Exception:
After filling up all the required and necessary fields in Add New Employee page, clicked on Submit button to add a new employee in the system, below error message is generated:
The following flag is enabled in Provisioning system (without required configuration) of the Instance.
Un-checked this flag to resolve the issue.
Flag name is "Enable Inactive Internal User Search Index Deletion(Contact SF Release team for deleting already existing internal inactive users search index )"
Environment
Employee Central
SuccessFactors
Reproducing the Issue
After filling up all the required and necessary fields in Add New Employee page, clicked on Submit button to add a new employee in the system, it throws Wrapped Exception, Null Pointer Exception.
Cause
The following flag is enabled in Provisioning system (without required configuration) of the Instance.
Flag name: "Enable Inactive Internal User Search Index Deletion(Contact SF Release team for deleting already existing internal inactive users search index )"
Resolution
Un-check the below flag in Provisioning System ( in Company Settings ) to resolve the issue.
Flag name: "Enable Inactive Internal User Search Index Deletion(Contact SF Release team for deleting already existing internal inactive users search index )"
-> Disabling this flag will not have impact in the Instance.
Keywords
Admin Tools - Admin Center Employee Central SuccessFactors , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem