SAP Knowledge Base Article - Public

2382917 - RPC error seen upon accessing curricula record

Symptom

An "RPC Fault" error is seen while creating curricula or accessing any curricula record.

Communication Error.png

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Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Create a curricula with all mandatory fields
  2. Navigate to System Admin > Configuration > Record Configuration
  3. Change the dropdown to Curriculum and choose the Related Info tab
  4. Remove all from the Display to the Available by selecting Remove All
  5. Save the changes
  6. Navigate to the newly created curricula or any curricula and face RPC Fault error

Cause

The fields in the "Related" tab for curricula are missing and are required.

Resolution

  1. Navigate to System Admin > Configuration > Record Configuration
  2. Change the dropdown to Curriculum and choose the Related Info tab
  3. Add all the fields from the "Available" section to the "Display" section and save the changes

Record_Configuration.png

Keywords

Failure, FaultEvent, RPC Fault, Error while creating curricula access curriculum cannot view fail null object loaded , KBA , LOD-SF-LMS-CUR , Curricula , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions