Symptom
- "Export training request" button missing in Training Planner > My Organization
- Training manager does not have the permission to export training request
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Go to User > Links > Training Planner > My Organization > Export training request button missing
Cause
User does not have the permission to export training request data
Resolution
- Go to System Admin > Security > Role Management > Search for user role that is associated with the training manager
- Ensure it is the Role assigned to User side and not the Admin User, you will not find the Workflow on the Admin User
- Edit role > add one or more from the list > add "Export Training Request Data" workflow
Keywords
Export training request, training planner, export training button , KBA , LOD-SF-LMS-TRA , Training Planner , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors Learning all versions