SAP Knowledge Base Article - Public

2383800 - Portrait/Square Photo Option not Working

Symptom

 No change after clicking portrait or square option in 'Edit Profile Picture'

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to People Profile
  2. Click on 'Header'
  3. 'Edit Profile Picture'
  4. If you click on 'Square' or 'Portrait' nothing changes

    Capture (1).PNG

Resolution

This is expected behavior confirmed by engineering. The Square/Portrait is for preview and not for changing the profile picture's shape.

Keywords

Square, Portrait, Profile Picture, Profile Photo, Photo, Header, Edit, Size, , KBA , LOD-SF-EP-PHO , Photo Management , LOD-SF-EP-HED , People Profile Header Ribbon , Problem

Product

SAP SuccessFactors HCM Suite all versions