SAP Knowledge Base Article - Preview

2383839 - Phone Number formatting – Omitting the brackets


When adding a new phone number in SAP CRM WebUI - System standard behaviour puts the numbers before the first space automatically into brackets. The numbers can then end up being saved to a database, or extracted to MS excel without these brackets being displayed anymore.



  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA


SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0


Omit; bracket; phone; Business Partner; BP; fax; extension; format , KBA , CRM-MD-BP-DAT , CRM specific business partner data , CRM-MD-BP , Business Partners , Problem

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