SAP Knowledge Base Article - Preview

2384207 - SAP CCtr: No return from daylight saving time in Turkey as of 2016


Turkey will not return from daylight saving time to standard time. The clocks will permanently remain on the current settings.



  • SAP Contact Center 7.0
  • Support Pack 10 or below


SAP Contact Center, on-premise edition all versions


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 DST saving daylight timezone hour Turkey , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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