2384633 - Disable "Forgot Username" feature on Login Page

• Unable to see the Support FAQ link in login page?
• How to disable the forgot username option from Login Page?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HCM Suite

1. Login as an administrator > Admin center;
2. Go/Search to Password & Login Policy Settings;
3. Uncheck "Enable Forgot Username feature";

4. Then Click on Set Password & Login Policy to save the change;

5. Once the above changes has been made, user will be redirected to the below page upon clicking on Forgot password icon on Login page:

KBA 2088527 - How to reset user passwords in SuccessFactors

Forgot username, Login page, support FAQ, SuccessFactors, Platform, password reset, forgot password, Password & Login Policy Settings, Enable Forgot Username feature,  , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , How To