SAP Knowledge Base Article - Public

2384746 - Jobs available on RMK career site after the posting end date in RCM

Symptom

Expired or Closed jobs in RCM are still visible on RMK career site.

Environment

  • SuccessFactors Recruiting Marketing
  • SuccessFactors Recruiting Management

Reproducing the Issue

  1. Access RMK site
  2. Click on Search jobs button
  3. You will see on the job list many expired postings. If you click in any of them you will get the following message: "Sorry, this possition has been filled".

Cause

There are two possible causes for this issue:

  • Misconfiguration on RMK end. Job Expiration in CSB XML is incorrectly set up
  • The database from RMK should be re-indexed by our Operations team

Resolution

Update the XML file in CSB as per the recommendation in SAP Knowledge Base Article 3062549: <jobexpirationenabled>true</jobexpirationenabled>

When set to true, the date listed for the Job End Date is checked during a nightly process. If that date in the field is equal or greater than the current date, the job will be made inactive.

  • In case the Job Expiration is set to ON and Real Time Job Sync is working properly, the Support Team will request a Solr job index to be rebuilt to the Operations team.
  • Note: If Job Expiration On is turned on and there are jobs with End Dates that occurred in the past, those jobs will become inactive during the next nightly process.

See Also

3062549 - XML Overview for Site Settings in Career Site Builder - Recruiting Marketing

Keywords

RMK, Job Posting, End Date, Posting end date, Expired posting, Job Expiration On, Closed jobs showing RMK, Instance refresh, re-indexed, Operations team, jobexpirationenabled , KBA , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions