SAP Knowledge Base Article - Preview

2385157 - Certified headsets do not disconnect from calls

Symptom

Certified headsets that are compatible with Contact Center 7.0.x do not disconnect (hang up) from calls.


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Environment

SAP Contact Center 7

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0.8, SP8, Call Hang up, Disconnect, Jabra, 9450, Headset.  , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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