Certified headsets that are compatible with Contact Center 7.0.x do not disconnect (hang up) from calls.
SAP Contact Center 7
Business Communication Management, CCtr, SCC, CCI, CRM-CCI, Support Pack 7.0.8, SP8, Call Hang up, Disconnect, Jabra, 9450, Headset. , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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