SAP Knowledge Base Article - Public

2385477 - Field value not getting saved in MDF UI on Save


When saving data for a field in the User Interface for an MDF Object,  For example: Payment information object in the Personal Information Page's Payment Information portlet, the field's value is getting wipped off after Save.

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


  • SuccessFactors
  • Employee Central
  • MDF



The field in the 'Manage Configuration UI' of that object might be 'user defined' type and hence not mapped to any object definition field (resolver type) / database field.

User Defined UI field.png



In the Manage Configuration UI tool, for the object configuration UI, edit the 'Value Type' field of the UI to Resolver, and select 'Value Type Resolver' from drop down to associate it with object definition's field so that it can save data.

Resolver type field.png

NOTE: This is also applicable to the Contingent worker UI and the Global benefits UI.


SuccessFactors, Employee Central, MDF, Configuration UI, Contingent worker, Benefits, Payment Information, Value removed,Value not Saved, Resolver,Value Type , KBA , field_value_missing , field_value_not_saved , employee_central , successfactors , LOD-SF-EC-PER , Person Data (All Person Data Types) , LOD-SF-EC-PAY , Payment Information (Bank Information) , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions