SAP Knowledge Base Article - Public

2385682 - Application Error on Employment Information page - Employee Central

Symptom

Application Error Message occurs on Employment Information page on all users

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to Admin Center
  2. Search for any user;
  3. Scroll down to employment information;
  4. An application error appears.

Cause

On deep investigation it is found that in provisioning The Advances were enabled and Deductions were not enabled.

Resolution

Hence please navigate to provisioning and under Company Settings go to --> Enable Advances and respectively Enable Deductions Management.

As cusotomer you do not have Provisioning access please make sure to request above steps to your Implementation Partner.

To make the changes through the Front End, please refer to the Guides: Enabling Advances and Enabling Deductions.

Save these settings. And go to job information page of any user(s), and verify no error occurs while loading the employment information page.

Keywords

employment information page error, error, employment information, advances, deductions, , KBA , LOD-SF-EC-ADV , Advances , LOD-SF-EC-DED , Deductions , LOD-SF-EC-EMP , Employment Information (Employment Details) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions