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2385707 - How to resolve error 10351 'not a valid user in database' - SAP ASE

Symptom

  • ASE returns Error 10351 :Msg 10351, Level 14, State 1 for an user id: 

Server user id # is not a valid user in database '<db_name>

  • For SAP Netweaver applications running on ASE, the error may, or not, references user id 4 as not being valid in the sybsecurity database in the System Log and developer trace file:
    ***LOG BY0=> [ASE Error SQL10351][SAP][ASE ODBC Driver][Adaptive Server Enterprise]Server user id 4 is not a valid user in database 'sybsecurity' 


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite

Product

SAP Adaptive Server Enterprise all versions

Keywords

10351, sybsecurity, message, syslogins, sp_adduser, invalid user, wrong id , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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