SAP Knowledge Base Article - Public

2386337 - Inactive Items reflecting in admin view


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Previous inactive items are still reflecting in admin view of user profile, even though they are not reflecting in user learning Plan.


SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Create an item and assign the item to user.
  2. Now revise the item and ensure that below option are checked while revising an item.


  3. Now search for the user from admin and check on assigned item section and you will able to see both active and inactive revision.


To remove inactive item after the item is revised, please run the "Curriculum/ Program Clean-up" process. Ensure that you check the option "Include free-floating Item assignments"

curr program clean up APM.jpg

This process will remove all the inactive item from curricula/Program/items. Also this inacitve items will not reflect in Learning plan report as well.


Previous Item revison, Curriculum Clean up, Inactive item in learning plan, inactive item, Curriculum/ Program Clean-up , KBA , LOD-SF-LMS-ITE , Items , Problem


SAP SuccessFactors Learning all versions