SAP Knowledge Base Article - Preview

2386359 - Global Benefits/Advances - Application error during manual enrollment or Benefits Opt Out or during approval of Advances workflow - EC

Symptom

When user try to manually enroll employee in benefits the system is generating an application error.

Application error with fingerprint=15db47251c4cc417fd40a6220c63db084bcbe27a while opting out of an enrolment.

Application error with fingerprint=15db47251c4cc417fd40a6220c63db084bcbe27a while approving Advances workflow.


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Environment

SAP SuccessFactors Employee Central: Employee Benefits

SAP SuccessFactors Employee Central: Advances

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions

Keywords

Error on enrollment, Global Benefits, manual enrollment, Recurring deductions, Application error, 15db47251c4cc417fd40a6220c63db084bcbe27a, RecurringDeduction.getRecurringItems, RecurringDeductionPayrollHelper, NullPointerException , KBA , successfactors , employee_central , application_error , benefits , benefit_enrollment_error , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-ADV , Advances , Problem

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