2386359 - Global Benefits/Advances - Application error during manual enrollment or Benefits Opt Out or during approval of Advances workflow - EC

When user try to manually enroll employee in benefits the system is generating an application error.

Application error with fingerprint=15db47251c4cc417fd40a6220c63db084bcbe27a while opting out of an enrolment.

Application error with fingerprint=15db47251c4cc417fd40a6220c63db084bcbe27a while approving Advances workflow.

SAP SuccessFactors Employee Central: Employee Benefits

SAP SuccessFactors Employee Central: Advances

When you try to enroll Benefit Type Pendsion, Insurace, or Deductible Allowance, then you will receive an application error if recurrrng deduction object is secured in Meta Data Framework (MDF) but permission under Miscellaneous category has not been provided.

For Internal Users:

The backend logs will look like this:

com.successfactors.sca.ServiceSystemException: Remote Exception: Remote Exception: while trying to invoke the method com.successfactors.deductions.bean.RecurringDeduction.getRecurringItems() of a null object loaded from local variable 'bean'; 

• Provide Role based permission to create records in either compensation information portlet or  recurring deductions portlet based on the benefit type being enrolled into.

• If error persists and deduction MDF objects are not secured, then kindly also provide permission: Metadata framework > access to non secured objects.

Error on enrollment, Global Benefits, manual enrollment, Recurring deductions, Application error, 15db47251c4cc417fd40a6220c63db084bcbe27a, RecurringDeduction.getRecurringItems, RecurringDeductionPayrollHelper, NullPointerException , KBA , successfactors , employee_central , application_error , benefits , benefit_enrollment_error , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-ADV , Advances , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions