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SAP Knowledge Base Article - PreviewSymptom
The values that are marked as invisible/inactive in the relevant Fine Tuning activity are still shown under Advanced Search, such as Status for Tickets or Sources for Leads.
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Environment
SAP Hybris Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions
Keywords
ticket status, lead source, fine tuning lead sources, fine tuning tickets for customer support, advanced search , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To
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