SAP Knowledge Base Article - Preview

2386675 - RCA Tools - Thread Dump Analysis: Access to consolelog failed

Symptom

You're using the Thread Dump Analysis application in the Root Cause Analysis work center > Expert Links, when you click on Analyze, after selecting a server node, you get the error "Access to consolelog failed".


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Environment

SAP Solution Manager 7.x.

Product

SAP Solution Manager 7.1

Keywords

com.sap.sup.admin.memsnapshotlib.util.MemSnapshotException: Access to consolelog failed. Caused by: com.sap.smd.agent.plugins.filesystem.exc.RemoteFileNotFound: [Filesystem] File [/usr/sap/ /work/std_server0.out] doesn't exist; canonical path is [/usr/sap   , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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