SAP Knowledge Base Article - Preview

2386821 - Error Cannot configure XML parser when loading Crystal report

Symptom

When attempting to load a report using RAS, the following error is thrown:

java.lang.RuntimeException: Cannot configure XML parser
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.logAndReturnRuntimeException(XMLObjectSerializer.java:134)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.initSaxParser(XMLObjectSerializer.java:167)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.<init>(XMLObjectSerializer.java:125)
at com.crystaldecisions.xml.serialization.XMLObjectSerializer.<init>(XMLObjectSerializer.java:65)
at com.crystaldecisions.proxy.remoteagent.TCPIPCommunicationAdapter.connect(TCPIPCommunicationAdapter.java:181)
at com.crystaldecisions.proxy.remoteagent.CommunicationAdapterFactory.createCommunicationAdapter(CommunicationAdapterFactory.java:101)
at com.crystaldecisions.sdk.occa.report.application.ReportAppSession.createCommunicationAdapter(ReportAppSession.java:118)
at com.crystaldecisions.sdk.occa.report.application.ReportAppSession.initialize(ReportAppSession.java:328)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.initializeServerConnectionAdapter(ClientDocument.java:636)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.initializeServerConnection(ClientDocument.java:667)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.initializeServerConnection(ReportClientDocument.java:1417)
at com.crystaldecisions.sdk.occa.report.application.ClientDocument.open(ClientDocument.java:1011)
at com.crystaldecisions.sdk.occa.report.application.ReportClientDocument.open(ReportClientDocument.java:223)


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2

Product

SAP Crystal Reports 2013

Keywords

saxparser xml parser tcip serialize RAS OEM , KBA , BI-DEV-JAV , BI Software Development Kits (SDKs) - Java , Problem

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