Symptom
Multiple rows for the same record are returned in the drill-down information of a custom Dashboard tile.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors HCM Suite
Cause
The report returns all matches according to query definition but the dashboard tile does not exclude the duplicate records.
Resolution
Use the Enable Distinct feature in the Drill Down Tab of the Tile Builder. This will show only the unique records.
Admin Center > Manage Dashboards > Manage Standard Dashboards and YouCalc Files > Select and Edit Tile to get to Analytics Tile Builder > Drill Down
Keywords
Drill Down, Dashboards, Enable Distinct, duplicate rows returned, display only unique records, Tile Builder, custom tile , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem