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2386880 - Error: 'Unable to connect to SAP BusinessObjects BI Platform Version...', from Crystal Reports for Enterprise

Symptom

  • Fail to connect to the SAP BI Platform.
  • Unable to connect to the SAP BusinessObjects Repository from Crystal Reports for Enterprise.
  • When attempting to connect to the SAP BusinessObjects BI Platform 4.2 from Crystal Reports for Enterprise 4.1, it fails with the message:
      
        "Unable to connect to SAP BusinessObjects BI Platform Version 14.2 
         You have installed SAP Crystal Reports for Enterprise 14.1, 
         which can only connect to SAP BusinessObjects BI Platform Version 14.1." 


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3
              
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

CRFE, CR4E, CR for Enterprise , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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