SAP Knowledge Base Article - Public

2386954 - SMS Interview Notifications - Support North America


Current RCM SMS feature supports the ability to send adhoc SMS as well as the Interview Notification email to candidates. Also, daily SMS reminders to candidates for booked interviews can be scheduled.


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This functionality is available since April 2015 globally with the exception of North America. Functionality has been developed to support rollout to North America this time with the ability to allow uses to opt out of SMS. SMS is the most efficient and time sensitive method of communicating messages of importance, with over 90% of SMS read within 3 minutes.


  • A contract is required with SAP Mobile Services. There is a setup fee, and customers are required to pay each month for messages sent. Prices per message range depending on the country. There may also be costs to acquire short codes or long codes, depending on the country minimum requirements.
  • There are two fields required to be configured on the Candidate Profile.

See Also

2336022 - How to Enable SMS Interview Notifications


KBA , LOD-SF-RCM , Recruiting Management , How To


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