SAP Knowledge Base Article - Public

2387287 - Recommendations tab is not showing in the Assignment Profile

Symptom

The "Recommendations" tab is not showing in the Assignment Profile to add collections.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Access Learning Administration
  2. Navigate to Learning Activities-> Collections-> Create collections using 'Add New'
  3. Then, Navigate to to Manager User Learning-> Assignment Profiles
  4. The "Recommendations" tab is not available.

Cause

The property "enableItemRecommendations" is disabled in the LMS_ADMIN configuration.

Resolution

Please verify and enable this property by following the steps below to populate the "Recommendations" tab in the Assignment Profile.

  1. Access Learning Administration
  2. Navigate to System Administration-> Configuration-> System Configuration 
  3. Search for configuration 'LMS_ADMIN', and open in edit mode
  4. Search for property "enableItemRecommendations="
  5. Enable the property by setting it to "true" if it's currently set to false.

Once this is done, you will be able to see the "Recommendations" tab in the Assignment Profile, and you can add the collections by choosing the option 'Add Collections'.

Keywords

SuccessFactors Learning, Add collections, Add Recommendations, Add recommendations to assignment profile, Add collections to assignment profile, enableItemRecommendations, Assignment Profile, tab, missing , KBA , LOD-SF-LMS-ASP , Assignment Profile , Problem

Product

SAP SuccessFactors Learning all versions