SAP Knowledge Base Article - Public

2387535 - Text is getting cut off on pdf form - Onboarding

Symptom

  • Text on PDF forms are getting cut off.
  • Full text or data on PDF forms are showing incomplete.
  • Not enough length on the PDF form for the text or data.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  1. Navigate to Onboarding.
  2. Complete the process for a candidate.
  3. When you want to sign the form.
  4. Part of the address 1 field value is cut off.

Reproducing the Issue

When you Submit all document and check on the PDF Forms for the candidate the Text are being cut off or the text are not complete

Cause

The field in the PDF Form is not tagged as multi-lined

Resolution

  1. Download the Form from the instance.
  2. Open it with a PDF Editor.
  3. Edit the field where the text are being cut off.
  4. Depending on your editor, check if that field has Multi-line option enable in the properties window.
    ML.png
  5. Reason it's being cut off is because there is not enough length for the text for a single line.
  6. Enabling Multi-line will make the next text go to the next line. Make sure also you edit the width of the field to allow 2-3 lines for it.

Keywords

Forms, PDF Forms, Multi-line, Singe line, PDF text.   , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611