SAP Knowledge Base Article - Public

2387806 - Choose an alternative label for rating field does not work in Summary section - Performance Management

Symptom

In the Summary section, changing the Overall Form Rating label via the option Choose an alternate label for the rating field does not work.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Admin Center > Manage Templates > Select the form template.
  2. Click Edit Fields and Sections > select Summary section.
  3. Enter the new label in Choose an alternate label for the rating field.
  4. Launch a new form and notice that the label is not updated.

overall 1.png

overall2.png

Cause

  • Currently, Manage Template tool does not have an option to edit the Overall Form Rating label in the Summary section.
  • For other sections, we use the <rating-label> attribute to set the label and in the UI this could be set via the "Choose an alternate label for the rating field".
  • In Summary section, to change Overall Form Rating label, we use the attribute <overall-rating-label>.

Resolution

To update the Overall Form Rating label in the Summary secition, this has to be configured via the form template XML by adding the below code:

<overall-rating-label><![CDATA[Put overall rating label here]]></overall-rating-label>

Where is the attribute added? Please refer to the following DTD order:
<!ELEMENT summary-sect (summary-sect-name, summary-sect-intro?, fm-sect-config?, action-permission*, field-permission*, official-rating-permission*, fm-sect-scale?, summary-rating?, cal-summary-rating?, unadjusted-overall-summary-rating?, overall-rating-label?, calc-rating-label?, unadjusted-calc-rating-label?, group-matrix-other-label?, show-gap-competencies-in-summary?, allow-close-individual-gap-in-summary?, show-gap-behaviors-in-summary?, show-behaviors-in-summary?, show-cdp-wizard-button?, fm-element*, fm-comment*)>

Note: in order to make changes in the XML, please contact your Implementation Partner. If you don't have a Partner, you can find for SAP Certified Partners via the SAP Partner Finder or, alternatively, speak with your Account Executive or Customer Engagement Executive about Professional Services options. On this specific scenario, you can also contact SAP Cloud Support via case requesting this change. For more information on Software Change Requests, please kindly refer to KB Article 2250186 - SCR Form: XML Software Change Requests for PM / 360 Reviews Performance Processes / Templates.

See Also

KBA 2250186 - SCR Form: XML Software Change Requests for PM / 360 Reviews Performance Processes / Templates

Keywords

SuccessFactors, Success Factors, SF, PM, Performance, form, template, overall form rating label, alternative, alternate label, rating field, summary, section, rating label, rating-label , KBA , csg_q , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Performance & Goals all versions