SAP Knowledge Base Article - Public

2387806 - Choose an alternative label for rating field does not work in Summary section - Performance Management


In the Summary section, changing the Overall Form Rating label via the option Choose an alternate label for the rating field does not work.

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SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Admin Center > Manage Templates > Select the form template.
  2. Click Edit Fields and Sections > select Summary section.
  3. Enter the new label in Choose an alternate label for the rating field.
  4. Launch a new form and notice that the label is not updated.

overall 1.png



  • Currently, Manage Template tool does not have an option to edit the Overall Form Rating label in the Summary section.
  • For other sections, we use the <rating-label> attribute to set the label and in the UI this could be set via the "Choose an alternate label for the rating field".
  • In Summary section, to change Overall Form Rating label, we use the attribute <overall-rating-label>.


To update the Overall Form Rating label in the Summary secition, this has to be configured via the form template xml by adding the below codes.

<overall-rating-label><![CDATA[Put overall rating label here]]></overall-rating-label>

Please reach out to Product Support and submit a Software Change Request (SCR). Further information can be found on Software Change Request KBA 2250186.

See Also

KBA 2250186SCR Form: XML Software Change Requests for PM / 360 Reviews Performance Processes / Templates


overall form rating label, choose an alternate label for rating field, summary section, rating label , KBA , csg_q , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem


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