2388242 - How to reset SAP Cloud Connector's built-in user's password

Symptom

On accessing the SAP Cloud Connector (SCC) login page, unable to login via the URL with the correct administrator's (or other built-in) login credential, and SCC returns warning message below:

"User authentication failed"

This KBA is to introduce how to reset a built-in user's password, like the administrator's password, to default (manage), for which the user can change it later on.

Environment

SAP Cloud Connector release independent.

Product

SAP Connectivity service 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform

Keywords

SAP Cloud Connector, Cloud Connector, SCC, reset password, Administrator, build-in user, manage, locked, user authentication failed, reset, refresh, update, passwd, pass, logon, SCC WebUI, WebUI, web UI, Username, plain text, plaintext, plain, account, new password, restore, authentication, auth, logon, log on, log onto, login, log in, 8443, SCC admin, admin page, , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To

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