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2388242 - How To reset SAP Cloud Connector(SCC)'s built-in user(e.g. Administrator) password

Symptom

  • On accessing to SAP Cloud Connector(SCC) login page, you are unable to login successfullly via the URL with the correct Administrator(or other built-in) user's login credential.
  • System is returning with warning message of "User authentication failed".
  • This KBA is to introduce the steps of how to reset password for built-in user like Administrator's password to default (manage), for which user can change it later accordingly.


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Environment

SAP Cloud Platform: Cloud Connector

Product

SAP Connectivity service 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform

Keywords

SAP Cloud Connector, Cloud Connector, SCC, reset password, Administrator, build-in user, manage , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To

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