SAP Knowledge Base Article - Preview

2388259 - "Please install the latest version of Flash Player" occurs while opening Dashboard report in BI launch pad by Chrome and Firefox

Symptom

When opening Dashboard report in BI launch pad by browser Chrome or Firefox, report can't be opened and Please install the latest version of Flash Player error occurs.


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Environment

  • SAP BusnessObjects Business Intelligence Platform (BI) 4.0 / 4.1 / 4.2 / 4.x
  • SAP BusinessObjects Dashboards 4.0 / 4.1 / 4.2 / 4.x
  • BI Launch pad
  • Google Chrome
  • Mozilla Firefox

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2

Keywords

Flash, Player, Chrome, Firefox, Dashboard, latest version, swf, flex , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , BI-BIP-INV , InfoView, BI launch pad , Problem

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