Symptom
- If a course is requested by the user, if training manager approves it, there are no approval mails which are sent either to manager or to user
- Again when the item comes to supervisor so that he can assign or approve then also no approval mail is triggered notifying the user that the request is approved.
- But if any request is rejected by the supervisor - email is triggered to the user stating that the request is rejected,
- If the request is rejected by the training manager then mails triggered to both supervisor and user stating that the request is rejected.
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Environment
SAP Successfactors Learning Management System
Product
SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508
Keywords
Training Planner Mails, No request approval mail notifications are coming for Training Planner request for supervisor or user - LMS , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem
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