- Related Request for Change field (STRUCT.RFC_ID) in the Result List for Incidents search is not filled despite of there is a related Request for Change Request in the Incident.
- The content of Test Plan ID and Test Package ID fields is not populated in result list of incidents.
- The value of Attachment field (technical name STRUCT.ATTACHMENT) is not displayed in My Messages - Assigned to me Widget in sm_crm home page.
- System SID is not displayed in My Messages - Assigned to me Widget in sm_crm home page for change documents.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
- Solution Manager 7.1
- Solution Manager 7.2
STRUCT.RFC_GUID, STRUCT.RFC_ID_DESCRIPTION, STRUCT.ATTACHMENT, view AIC_INCIDENT_S/INCIDENTSRL, My Messages, AIC_IM_MYINCDNT/MyIncidents, widget, DUE_DATE_RANGE, SM_CRM, Test Plan ID, Test Package, STRUCT./AICRM/SYSTEM_ID, ChaRM, Change Request, SM_CRM, CRM_UI, Widjet, search result, blank, empty, column, crm search, system ID, client, search , KBA , test plan , test plan id , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.