SAP Knowledge Base Article - Preview

2389340 - Unable to open Lumira document using OpenDocument URL in IE11


In Internet Explorer 11 opening an Open Document URL to a Lumira document without a story or a visualization two errors are display. The first is a pop up message that says "Saving Failed" then a Java script error:

"Incorrect document syntax. Line: 1, Column 1"
"Unable to get property 'ClearDelayedCall' of undefined or null reference"



  • SAP Lumira Server for the BI Platform 1.31.2


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package ; SAP Lumira 1.0, server version for the SAP BusinessObjects BI platform ; SAP Lumira, desktop edition 1.0


BI Lumira HDB07002 HDB 07001 data database dataset create visual start HDB_07002_base , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.