SAP Knowledge Base Article - Preview

2389587 - Authorization problem with service session (EWA, GLC) in Workcenter


When process with Service session and service report in the SAP Engagement And Service Delivery Workcenter, you may get following problem:

  • "Not authorized" error message occurs when creating EWA session.
  • Cannot generate and download the PDF/WORD report.
  • Cannot access the Fiori EWA with authorization error (My SAP Earlywatch Alert)




SAP Solution Manager 7.2


SAP Solution Manager 7.2


EWA; SAP Engagement and Service delivery; role; authorization; ZSD_SERVICE_REQUEST_ALL , KBA , SV-SMG-SVD , Service Delivery (and Planning) , SV-SMG-SER-EWA , EarlyWatch Alert , Problem

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