SAP Knowledge Base Article - Public

2389630 - FAQ- Modify Instructor Email Notification <SEG_SUMMARY>


Customer would like to know if the tag: <SEG_SUMMARY> in Instructor Email Notification display text about Course Duration, Course Schedule, and Location in a single line which is not clear to read.

Please see below: " Course Duration : 2017-10-26 - 2017-10-26 Course Schedule : 12.30 - 20.30 Asia/Calcutta Location : XXXXXXXX ".

Is it possible to make the text appear in separate lines as: Course Duration: Course Schedule:?


  • SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

LMS Admin >> Scheduled Offering ID: 13464 >> Actions Menu >> Notifiy Instructor System Admin >> Configuration >> Notification template >> InstructorAssignmentNotiifcation


Reviewed and analyse the notification template and it seems this is hard coded and it is not possible to customize at the moment, this would be an good enhancement request to product management.


  • Instructor email notification
  • change seg_summary
  • Instrucctor <SEG_SUMMARY>
, KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Product Enhancement


SAP SuccessFactors HCM Core 1608