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SAP Knowledge Base Article - PublicSymptom
- A user wants to select dimension members using a story / page (input control) / group filter.
- When configuring the story / page (input control) / group filter with multiple dimension values, dimension members without any data (unbooked / unplanned) are shown as inactive (Hide Inactive Values) and cannot be selected.
- The dimension option Unbooked is turned on in the story builder.
- You try to input data into an empty version (public or private version) using a story filter or input control with the "unbooked data" option selected but no members can be selected in the story / page (input control) / group filter.
Environment
- SAP Analytics Cloud
Reproducing the Issue
- Browse to a story.
- Edit filter (story / input control) for dimension.
- Turn on the option Unbooked (i.e. Unbooked "On" in the Edit filter screen (Set filters for <Dimension>).
- Select members:
For example Time dimension: 2016, 2017, 2018, 2019, 2020 then hit OK - Go back to the Time dimension filter (story or input control) in the same story: only 2016 and 2017 are active, the other years appear as inactive / unselectable.
Note: Hide Inactive Values (#) also appears in the story or input control filter:
Cause
- The inactive dimension values do not have data associated with them (unbooked values).
- There are other story filters defined.
- When there are other story filters defined, the cascading nature of the filters will hide values in other filters that do not have corresponding values.
- For example, if you have a filter for a country dimension with "Canada, USA" selected as values and a filter on a city dimension with "Toronto, Seattle", unselecting the "Canada" country will hide (or make inactive) the "Toronto" dimension member because Canada is already excluded.
- It is redundant to select "Toronto" because that will not bring in results belonging to "Toronto".
Resolution
- Turn off the "Cascading Effect" option for the story or input control filter.
- Unbooked values will not be hidden and become active.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
-
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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