Symptom
- The user recently upgraded SAP Addons from:
- SAPK-33202INSYCLO 332_700
- SAPK-33201INSYCLOU 332_70
- to:
- SMFND 620_700
- SMERP 620_700
- SMISU 620_700
- The users tried to synchronize the device and the app and it raised the following error: No access possible via the 'NULL' data reference Server error - please contact your administrator (13).
- Please find below (PFB) screenshot from agentry client:
- PFB screenshots from ST22 tranasaction:
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Environment
- SAP ECC 6.0 EHP5
- Agentry Server 6.0.50
- SMFND 620_700 PL01
- SMERP 620_700 PL01
- SMISU 620_700 PL01
- SAP Work Manager 5.3
Product
Agentry 6.0 ; SAP ERP 6.0 ; SAP Mobile Platform 3.0 ; SAP Mobile Platform SDK 3.0 ; SAP Work Manager 5.3 ; SAP Work Manager 6.0.0 ; SAP Work Manager 6.1.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0 ; SAP Work Manager 6.4
Keywords
KBA , MOB-APP-MAO-ERP , S4MERP/SMERP-Mobile Add-On integration to S4/ERP , Problem
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