SAP Knowledge Base Article - Public

2390913 - Self Assigned Items do not appear on User's 'My Learning Assignments' tile

Symptom

Items that a user has self-assigned are not appearing on his/her Learning Plan

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. As a User, self-assign some items via Library >
  2. Navigate back to the Learning landing page >
  3. Note that the "My Learning Assignments" tile does not include the items that have just been self-assigned >
  4. If there is a "Self Assigned" tile, that tile does include the self assigned items

Cause

Product Management has determined this is expected behavior if the "Self Assigned" tile is active on any home page, regardless if that page is active or not:

  • If the "Self Assigned" tile is active on a custom page, but not at the Home page, self assigned items will not display on the Home page;
  • The self assigned items will only appear on the "Self Assigned" tile on the landing page the tile is active for;
  • If the landing page where the "Self Assigned" tile is active for is inactive, the items will still not appear on the pages that the tile is not active for.

Resolution

In order for self assigned items to appear in the "My Learning Assignments" tile on any page, the "Self Assigned" tile must be unchecked for ALL landing pages:

  1. Login as an Admin >
  2. Navigate to Learning Administration > System Administration > Application Administration > Landing Page settings >
  3. For each tab, click "Add Tile" at the top right >
  4. Uncheck the box next to "Self Assigned" >
  5. Click the Select button at the bottom right >
  6. Click Save >
  7. Repeat this for ALL landing pages >
  8. Proxy as a learning user and review their "My Learning Assignments" tile. The self assigned items should not be appearing

Keywords

learning, self assigned, learning plan, assignment, missing self assignment, self-assign, LRN-15580, My Learning Assignments tile, tile, landing page, home page , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning all versions