SAP Knowledge Base Article - Public

2390987 - Provisioning SFTP Jobs | How to create, edit, cancel and delete them

Symptom

  • How do I create a new SFTP Job?
  • How do I edit a scheduled job?
  • How do I cancel a scheduled job?
  • Can I change the date/time my SFTP job runs?
  • Can I change the email recipients of the job status notification?
  • Can I completely delete a SFTP Job?

Environment

  • SAP SuccessFactors HCM Suite;
  • SAP SuccessFactors Employee Central;
  • SAP SuccessFactors Performance & Goals;
  • SAP SuccessFactors Learning;
  • SAP SuccessFactors Onboarding;
  • SAP SuccessFactors Recruiting Management;
  • SAP SuccessFactors Recruiting Marketing;
  • SAP SuccessFactors Reporting & Analytics;
  • SAP SuccessFactors Integrations;
  • SAP SuccessFactors JAM;

Resolution

For any changes you may require that involves a Provisioning SFTP Job, please reach out to your partner first.

To reach out to an SAP partner, please refer to this KBA: 2879117 - How to request changes in Provisioning?

If you don't have a partner, then you can create a new ticket under the component LOD-SF-PLT-JOBS.

Depending of the action you'd like to perform, the required details will be different. Please check the below instructions:

I'd like to create a new SFTP Job:

For this action, you must provide, essentially, the following information:

  • Brief description of the job purpose;
  • Job name;
  • SFTP account where the data (file) is hosted;
  • File path at the directory;
  • SFTP account credentials;
  • Submission parameters:
    • Recurrence pattern: once, daily, weekly, monthly or yearly;
    • Timing the job must be triggered;
    • Submission date (immediately or in some point in the future).
  • Email address of the users that must be notified about the running status.

Important: Every kind of job have different settings. The Support Engineer assigned to your case may request further information.

I'd like to edit an existent Job:

For this action, you must provide the following information:

  • Job name;
  • Job kind (Import, Export);
  • Information you'd like to change;
  • New value.

I'd like to cancel or delete a existent Job:

For this action, you must provide the following information:

  • Job name;
  • Job kind (Import, Export);

See Also

  • 2187183 - SFTP Standards
  • 2278826 - SuccessFactors SFTP account details
  • 2212605 - Understanding and using the generic sections
  • 2425654 - How do I request SFTP access?

Keywords

SFTP job, provisioning jobs, SFTP, recurring job, create job, change job, cancel job, delete job, SAP partner , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , How To

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Workforce Analytics all versions