SAP Knowledge Base Article - Public

2390987 - Provisioning SFTP Jobs | How to create, edit, cancel and delete them

Symptom

  • How to create a new SFTP Job?
  • How to edit a scheduled job?
  • How to cancel a scheduled job?
  • Is it possible to change the date/time my SFTP job runs?
  • Is it possible to change the email recipients of the job status notification?
  • Is it possible to delete a SFTP Job?

Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Performance & Goals
  • SAP SuccessFactors Learning
  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing
  • SAP SuccessFactors Reporting & Analytics
  • SAP SuccessFactors Integrations
  • SAP SuccessFactors JAM

Resolution

For any changes in Provisioning SFTP Job, please reach out to your partner since only authorized partners and support team have access to provisioning. To reach out to an SAP partner, please refer to KBA 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud] - SAP for Me.:

If you are not working with a partner, you can create a new ticket under the component LOD-SF-PLT-JOBS. Please ensure that the case description includes all relevant details according to the action that will be performed:

Request to create a new SFTP job:

For this action, please provide the following information:

  • Brief description of the job purpose;
  • Job name;
  • SFTP credentials where the data (file) is hosted;
  • File path at the directory;
  • Submission parameters:
    • Recurrence pattern: once, daily, weekly, monthly or yearly;
    • Timing the job must be triggered;
    • Submission date (immediately or at a determined time in the future).
  • Email address of the users that must be notified about the running status.

Important: Every kind of job have different settings. The Support Engineer assigned to your case may request further information.

Request to edit an existing job:

For this action, please provide the following information:

  • Job name;
  • Job type (Import, Export);
  • Information you'd like to change;
  • New value.

Cancel or delete an existing job:

For this action, please provide the following information:

  • Job name;
  • Job type (Import, Export);

See Also

  • 2187183 - SFTP Standards
  • 2278826 - SuccessFactors SFTP account details
  • 2212605 - Understanding and using the generic sections
  • 2425654 - How do I request SFTP access?

Keywords

SFTP job, provisioning jobs, SFTP, recurring job, create job, change job, cancel job, delete job, SAP partner , KBA , LOD-SF-PLT-JOBS , Scheduled Jobs , How To

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Workforce Analytics all versions