Symptom
- A "shutdown with nowait" hangs intermittently.
- There are no user processes
- There are multiple threaded mode engines.
- One engine is online with status ENG_ONLINE all other engines are offline.
- An ASE log snippet shows an alarm message every 10 mins if ASE is not killed.
- No indication from the log that ASE is trying to cleanup the Blocking call queue and do a license check-in.
- The error log contains a message sequence similar to the following:
03:02:01.23 server Shutdown started by user 'sa'. SQL text: shutdown with nowait
03:02:01.23 server Shutdown with nowait detected - ASE process level execution bindings will be cleared on startup.
03:02:01.23 server ASE shutdown by request.
03:02:01.23 kernel ueshutdown: exiting
03:02:01.23 kernel Main thread performing final shutdown.
03:02:01.24 kernel Unable to insert task into scheduler as the scheduler has already shutdown.
03:02:17.01 kernel Unable to insert task into scheduler as the scheduler has already shutdown.
<message snippet>
03:03:04.17 kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=-627).
03:13:26.57 kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=-6627).
03:23:26.57 kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=-12627).
03:33:26.58 kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=-18627).
03:43:26.58 kernel Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=-24627).
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Environment
- SAP Adaptive Server Enterprise (ASE) 15.7
- SAP Adaptive Server Enterprise (ASE) 16.0
Product
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0
Keywords
CR803540, CR#803540, 803540 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed
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