SAP Knowledge Base Article - Preview

2391595 - Connector fails with error "Problem connecting to SFTP Server"

Symptom

Connector run fails with following error:

com.plateausystems.connector.api.ConnectorException: com.plateausystems.connector.api.ConnectorException: Problem connecting to SFTP Server. Please check your FTP Connection Settings. Note: "com.jcraft.jsch.JSchException: Auth fail" doesn't always indicate issue with authentication. It could be caused for other reasons such as the connection timing out.


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Environment

SAP SuccessFactors Learning - All Supported Versions

Product

SAP SuccessFactors Learning all versions

Keywords

Auth fail, Problem connecting to SFTP Server, SFTP, connector.ftp.password, connection timing out , KBA , LOD-SF-LMS-CON , Connectors , Problem

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