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SAP Knowledge Base Article - PreviewSymptom
- After starting Expert Chat/CIC Chat/Chat from Ariba Help Center, you are not able to type any text into the chat window.
- Screensharing cannot be started from a Chat session
- No Survey displayed at the end of the Chat session
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Environment
- SAP for ME portal – Expert Chat
- SAP for ME portal – CIC Chat
- SAP support portal - Customer Interaction Center chat
- Ariba Business Network Help Center – Chat support
Keywords
establish, web access policy, browser, security, gotoassist, go to assist, citrix chat, JavaScript, solution, session online, support questions, expertchat, BOLD, BOLDCHAT, BOLD360 , KBA , expert chat , XX-SER-NET-CHAT , Chat Support , XX-SER-RTS-CHAT , Expert Chat , How To
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