SAP Knowledge Base Article - Public

2393260 - Compensation - EC fields and business rules coming from Employment Details section not populating for all users

Symptom

When defining a compensation field's source as an Employment Details section field we can see a behavior where the field is populated on the forms for some users but not for everyone even if the EC field contains data.

When defining a business rule for Compensation based on an Employment Details section field it is not working as expected.

Environment

Compensation

Cause

Employment Details doesn't have a History but it is still Date depending (effective dated). The effective date range for Employment Details section is from start-date to end-date defined in Compensation. If tehse start and end dates don't include the Compensation tempalte's effective date then they are considered as not effective and are not included in compensation forms.

Same behavior applies to business rules, users that meet the rules and should be included in forms can be removed from them if the start and end date values displayed in the Employment Details section don't include the template's effective date.

For example:

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Resolution

It is necessary to duplicate these fields outside of the Employment Details section to another section that has a History, for example the Job Information section.

Keywords

Employment details, empty field, EC , KBA , LOD-SF-CMP , Compensation Management , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem

Product

SAP SuccessFactors HCM suite all versions