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2393308 - EIM APS stuck in 'Starting' state in CMC


  • Enterprise Information Management (EIM) Adaptive Processing Server (APS) is stuck in the 'Starting' state in the CMC (Central Management Console)
  • The EIM APS never reaches any further status, just hangs in 'Starting'
  • In the EIM APS trace during startup, it is seen that the EIM APS successfully registers with the CMS, and then fails a minute later, this behaviour happens continuosly whilst the EIM APS is hanging in 'Starting' state.

2016 11 15 15:22:47.347|CMS registration succeeded.
2016 11 15 15:22:47.347|Check registration again in 60 seconds.
2016 11 15 15:23:47.348|Failed to use InfoStore service to check for server IOR.
java.lang.IllegalStateException: server session not set yet, maybe the magic server token hasn't be set? mst:
2016 11 15 15:23:47.348|Server registration with CMS may have been lost. Unable to find IOR in CMS repository. Attempt to re-register.
2016 11 15 15:23:47.348|Re-registering with CMS.
2016 11 15 15:23:47.348|CMS registration succeeded.



  • Data Services
  • Information Platform Services
  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix


SAP Data Services 4.2


KBA , EIM-DS-SVR , Administration/Server , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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