SAP Knowledge Base Article - Public

2393388 - User cannot find Mentoring Tool / Manage Mentoring Programs in Admin Center

Symptom

  • After enabling Mentoring, the admin can't find the tool "Manage Mentoring Programs" in Admin Center.
  • "Manage Mentoring Programs" page not available in Admin Center.
  • How to grant permissions to see the "Manage Mentoring Programs" page?

Environment

SAP SuccessFactors Career Development Plan - Mentoring

Reproducing the Issue

  1. Enable the Mentoring Program via Upgrade Center.
  2. Go to Admin Center > user can't find the "Manage Mentoring Programs" page.

Cause

Permissions to "Manage Mentoring Programs" were not yet granted to admins in RBP>

Resolution

  1. Go to Admin Center > Set User Permission > Manage Permission Roles.
  2. Under Permission List, select a permission role.
  3. Under Permission Settings, click Permission…  
  4. Under Administrator Permissions > Manage Career Development  > Enable the "Manage Mentoring Programs" 
  5. Click Done and Save Changes.

Keywords

Mentoring Tool, Mentoring Program, CDP Mentoring Program, permissions RBP , KBA , LOD-SF-MEN , Mentoring , LOD-SF-MEN-PER , Permissions, RBP, Roles , Problem

Product

SAP SuccessFactors Succession & Development all versions