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2393400 - timeslice in ubo_slotscan_getnext() when accessing MDA tables - SAP ASE

Symptom

  • You are running SAP applications on the SAP ASE database.
  • You have configured and enabled the Data Collection Framework in DBACockpit.
  • On a heavily-loaded multi-engine system, ASE errorlog reports timeslice errors referencing module ubo_slotscan_getnext():

 timeslice -1002, current process infected at 0x16278d4 (ubo_slotscan_getnext+0x1c4)

  • The timeslice errors are accompanied by stack traces that include functions:

mda_populate_monCachedProcedures
mda_exec
VTABRemoteAccess::getNext
VTABRemoteAccess::startScan

  Note: A complete stack trace is available under Attachments.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP NetWeaver (NW) - All versions
  • SAP Adaptive Server Enterprise (ASE)

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

795533, CR795533, CR#795533, monitoring, monCachedProcedures , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Bug Filed

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