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2393423 - Promotion Management AjaxRequestThrowsError HTTP 500

Symptom

  • Promotion Management Tool in the CMC gives an AjaxRequestThrowsError:True error after pressing save when promoting multiple objects.
  • Able to promote one object, but when multiple were selected, Ajax error is thrown after save. 
  • If multiple objects were selected and user tries to promote, this HTTP error is thrown: 

HTTP Status 500 - javax.servlet.ServletException: com.businessobjects.lcm.utilities.LCMException: com.crystaldecisions.sdk.exception.SDKServerException: File frs://Input/a_140/015/000/3980/lcm.global.config-guid[aa269aa1-1734-43ec-89ce-d5d5e378fdf51].properties not found on File Repository Server. cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:File frs://Input/a_140/015/000/3980/lcm.global.config-guid[aa269aa1-1734-43ec-89ce-d5d5e378fdf51].properties not found on File Repository Server. The server supplied the following details: OCA_Abuse exception 6402 at [.\osca_fs_impl.cpp : 1602] 46645{frs://Input/a_140/015/000/3980/lcm.global.config-guid[aa269aa1-1734-43ec-89ce-d5d5e378fdf51].properties}

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Environment

  • Business Objects Business Intelligence Platform 4.X
  • Windows/Linux

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

HTTP Status 500, Promotion Management Tool, LCM, BI Platform, Ajax Error, AjaxRequestThrowsError, .properties file , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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